draft of rider caller issue form

issue/Rider-Call-Issue.json

@@ -0,0 +1,65 @@
+{
+  "title":"Rider Call Issue",
+  "description":"An issue ticket to get information about a rider call",
+  "item": [
+    {
+      "type":"text",
+      "question":"Name of employee who handled the call"
+    },
+
+    {
+      "type":"datetime",
+      "question":"Datetime of call"
+    },
+
+    {
+      "type":"text",
+      "question":"Name of caller"
+    },
+
+    {
+      "type":"text",
+      "question":"Phone number of caller"
+    },
+
+    {
+      "type":"text",
+      "question":"Email of caller"
+    },
+
+    {
+      "type":"text",
+      "question":"Username of caller"
+    },
+
+    {
+      "type":"text",
+      "question":"Describe the issue the caller is experiencing"
+    },
+
+    {
+      "type":"group",
+      "question":"Classification of issue",
+      "item":[
+        "other",
+        "Store website down",
+        "Could not purchase passes online (general web store failure)",
+        "Purchase pass through website failure",
+        "Used pass on bus but no passes on card",
+        "Lost card"
+      ]
+    },
+
+    {
+      "type":"boolean",
+      "question":"What the issue resolved?",
+
+      "item": [{ "type":"text", "question":"If yes, what was the resolution?" }]
+    },
+
+
+    {
+    }
+
+  ]
+}